Terms of service

Terms of Service

Last Updated: May 2026

Welcome to Chef Shameem. These Terms of Service govern your use of our website, products, and services. By accessing our website or placing an order, you agree to comply with and be bound by the terms outlined below.

Please read these Terms of Service carefully before using our website.

1. General Conditions

By using this website, you confirm that:

- You are at least 18 years old or using the website under parental supervision
- You will use the website only for lawful purposes
- You will not misuse, copy, or exploit any part of the website without permission

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Services

Chef Shameem offers food and masala products through this website.

We make every effort to display products, descriptions, packaging, and pricing accurately. However, slight variations in packaging, color, or product appearance may occur.

We reserve the right to:

- Modify or discontinue products without notice
- Limit product quantities
- Refuse or cancel orders when necessary

3. Pricing and Payments

All prices displayed on the website are listed in Indian Rupees (INR).

Prices are subject to change without prior notice.

Payments are processed securely through trusted third-party payment gateways. We do not store customers’ banking or card information.

Orders will only be confirmed after successful payment authorization.

4. Shipping and Delivery

Orders are generally processed within 1–2 business days.

Estimated delivery timelines may vary depending on customer location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.

Chef Shameem is not responsible for delays caused by courier partners or external factors beyond our control.

5. Return, Refund, and Cancellation

Our Return & Refund Policy governs all return, refund, replacement, and cancellation requests.

Due to the nature of consumable food products, opened items are generally not eligible for return.

Customers are encouraged to review our Return & Refund Policy before placing an order.

6. Accuracy of Information

We strive to ensure all information on the website is accurate and updated.

However, we do not guarantee that:

- Product descriptions are error-free
- Pricing information is always accurate
- Website content will remain continuously updated

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

7. Intellectual Property

All content on this website including:

- Logos
- Product images
- Packaging designs
- Graphics
- Text
- Branding
- Website content

is the property of Chef Shameem and protected under applicable intellectual property laws.

Unauthorized use, copying, reproduction, or distribution is strictly prohibited.

8. Prohibited Activities

Customers must not:

- Use the website for unlawful activities
- Attempt unauthorized access to systems or data
- Spread malware or harmful code
- Interfere with website security or operations
- Misuse the website or services

Violation of these terms may result in suspension or legal action.

9. Limitation of Liability

Chef Shameem shall not be held liable for:

- Indirect or incidental damages
- Delayed deliveries caused by third parties
- Losses resulting from misuse of products
- Technical interruptions or website downtime

Customers use the website and services at their own discretion and risk.

10. Privacy

Customer information is handled according to our Privacy Policy.

By using our website, customers consent to the collection and use of information as outlined in the Privacy Policy.

11. Third-Party Services

Our website may include third-party tools, payment gateways, shipping services, or external links.

We are not responsible for the policies, practices, or content of third-party services.

Customers are encouraged to review third-party terms separately.

12. Changes to Terms

Chef Shameem reserves the right to modify, update, or replace these Terms of Service at any time without prior notice.

Changes become effective immediately upon posting on this page.

13. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts in Kerala, India.

14. Contact Information

Chef Shameem  
Email: adithkandoth@gmil.com  
Phone: +91 9072443960  
Address: Vadakara, Kerala, India

15. Acceptance of Terms

By accessing our website, creating an account, or placing an order, customers acknowledge that they have read, understood, and agreed to these Terms of Service.